1. Check the settings on your thermostat. Make sure the temperature control selector is set below the current room temperature. The system switch should be in the the COOL or AUTO position. The fan switch should be set to ON for continuous airflow or AUTO if you want the blower to operate only while the air conditioner/heat pump is operating. 2. Try to get the air conditioner/heat pump to turn on by lowering the thermostat to its lowest temperature setting. 3. If the air flow out of your registers seems low, check the air filter. An extremely dirty air filter can block air flow. 4. Make sure all registers are open and not obstructed. 5. Check the power disconnect switch by each unit (outdoor and indoor). 6. Check the fuse/breaker at the electrical panel for both the outdoor and indoor unit. 7. If the problem persists, call Four Seasons at 757.504.1130.

1. Check the settings on your thermostat. Make sure the temperature control selector is set above the current room temperature. The system switch should be in the HEAT or AUTO position. The fan switch should be set to ON for continuous airflow or AUTO if you want the blower to operate only while the heat pump is operating. 2. Try to get the heat pump to turn on by raising the thermostat to its highest temperature setting. 3. If the air flow out of your registers seems low, check the air filter. An extremely dirty air filter can block air flow. 4. Make sure all registers are open and not obstructed. 5. Check the power disconnect switch by each unit (outdoor and indoor). 6. Check the fuse/breaker at the electrical panel for both the outdoor and indoor unit. 7. If the problem persists, call Four Seasons at 757.504.1130.

1. Check the settings on your thermostat. Make sure the temperature control selector is set above the current room temperature. The system switch should be in the HEAT or AUTO position. The fan switch should be set to ON for continuous airflow or AUTO if you want the blower to operate only while the furnace is operating. 2. Try to get the furnace to turn on by raising the thermostat to its highest temperature setting. 3. If the air flow out of your registers seems low, check the air filter. An extremely dirty air filter can block air flow. 4. Make sure all registers are open and not obstructed. 5. Check the power disconnect switch by the furnace. 6. Check the fuse/breaker at the electrical panel for the furnace. 7. Check to make sure the gas control valve to the furnace is open. 8. Check the pilot light. (Electronic ignitions will not have a pilot light). 9. If the problem persists, call Four Seasons at 757.504.1130.

Most systems have a lifespan of 10 to 15 years. As your equipment gets older, efficiency and performance also declines. When a system is 10-12+ years old, it is usually a good idea to consider replacement instead of investing in the old, inefficient system. New comfort systems are more energy efficient and pay you back with lower energy bills. For your peace of mind, most new systems come with a 10-year warranty.

Typically, no. The indoor coil's refrigerant and efficiency rating must be matched to the outdoor unit. Freon R-22 has been replaced with the more efficient and environmentally-friendly Freon R-410A, also known as Puron. In addition, the minimum SEER rating or efficiency that we can use today is 13 SEER (most older systems are 10 SEER and below). Therefore, you have to replace the indoor coil and outdoor unit at the same time to ensure the proper design and to protect your investment. Be wary of companies who suggest otherwise.

No, and you never want to risk purchasing an A/C that’s too big. Air conditioners control the comfort level in your home by cooling the air and removing humidity. An oversized air conditioner will cool your home faster, but it will use more energy and will not remove humidity adequately. A unit that is too big for your home will have short run cycles. It may take only a short time to cool the air, but the unit shuts off before enough air blows across the indoor coil – the place where moisture condenses into water and drains from your system. Too much moisture left in the air can lead to mold and mildew problems. Short run cycles also mean your system starts and stops more often, which uses more energy and causes a lot of wear and tear. An air conditioner operates most efficiently during long run cycles. The same holds true with heating systems. An oversized furnace will warm the house quicker, but it uses more fuel and causes greater temperature swings in the home.

It depends on the type of filter you have and how much infiltration you have throughout your home and ductwork. Less expensive, disposable filters have to be replaced every 30 days. "Pleated" or "Poly" filters have to typically be replaced every 90 days. "Media filters" or CleanEffects filters usually have to be replaced every year. We offer free advice on filters, so give us a call at any time to ask questions!

Proper air filtration is just as important to the health of your heating and cooling system as it is to the health of your family. Without proper filtration, dust and dirt build up on your system, affecting its operation and efficiency. A high efficiency filter will remove more dust, dirt, pollen, mold, and other particles from the air. If you suffer from allergies or other respiratory problems, you should strongly consider a high efficiency filter. No matter what type of filter you have, make sure you change it regularly.

Yes. Regular system maintenance will lower energy and repair costs, prevent breakdowns, and prolong the life of your equipment. Neglecting necessary maintenance ensures a steady decline in air conditioning performance, not to mention increased energy use. Your heating and cooling system is just like your car and requires regular maintenance. Our service agreement is priced at break-even cost, so all of our clients can afford to maintain their systems! It includes many additional services (over $600 in value) for free! Servicing your system makes it last longer, reducing your energy costs and increasing comfort.

There are lots of different indoor air quality (IAQ) options for your home. First, you should reduce unwanted air infiltration before installing a more efficient air filtration system. For example, if you clean your ductwork but never seal it, you are not stopping the problem at the source. Even after the duct is clean, the unsealed system will continue to bring unclean air into your duct system. It is more logical and efficient to seal the duct system before cleaning it. Then you can consider additional IAQ options.

Duct cleaning refers to the cleaning of the various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers, heating and cooling coils, fan motor and fan housing, and the air handling unit housing. Learn more about our duct cleaning service and its benefits to you and your family.

Here are several ways: A. Upgrade to a high-efficiency air conditioner. Swapping your old, inefficient air conditioning system for a more efficient one can cut electricity bills by one-third. Consult one of our professional technicians to be sure that your system is the right size for your home. You don’t want to over or under-cool your living space. B. Turn up the temperature on your thermostat. To save electricity during the summer, set the temperature above 75°. Every degree below this adds an extra three to five percent to your energy bill. C. Install ceiling fans. During the summer, be sure the blades spin in a counterclockwise direction (and yes, they should spin the opposite way during winter). D. Schedule annual maintenance. Annual air conditioner maintenance from a licensed technician will ensure your system operates at peak efficiency and catches problems before they occur. E. Don't block vents. Keep your supply and return air vents free from objects like blinds, carpets or furniture so that your air conditioner can operate efficiently and provide even air distribution. Close vents in seldom-used rooms. By closing the vents, you will spend less money because you won’t cool rooms that aren’t in use.

A. Upgrade to a high-efficiency furnace. New high-efficiency furnaces use up to 50% less fuel than many older units! They can save you up to 25% of your heating costs in one year. Within just a few years, you will recover the initial cost of replacing or upgrading your furnace. Models with energy efficient motors can save 20 to 50% of the energy needed to continuously operate a fan motor. Let PV show you the advantages of replacing your old furnace today! B. Schedule annual maintenance. Annual furnace maintenance from a licensed technician will ensure your system operates at peak efficiency and catches problems before they occur. C. Install a programmable thermostat. A programmable thermostat helps you control your home's temperature when you are away or asleep. For every one degree you lower your thermostat for seven hours each day, you save one percent on your heating bill. D. Don't block vents. Keep your supply and return air vents free from objects like blinds, carpets or furniture so that your furnace can operate efficiently and provide even air distribution. Close vents in seldom-used rooms. By closing the vents, you will spend less money because you won’t heat rooms that aren’t in use. E. Install ceiling fans. Yes, ceiling fans can help you stay warm during the winter! Just be sure the blades spin in a clockwise direction.